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Our Counselling Centre for Social & International Affairs – BeSI will assist you in resolving social, personal and economic issues that arise in connection with your studies.
To enroll at a university, students must prove that they have health and nursing care insurance. The proof in the form of an insurance certificate is issued by the health insurance company. Depending on previous insurance, age, marital status and the duration of studies, there are different insurance options:
You can find out more about this in our information sheet on health insurance during your studies.
The Unfallkasse Nord and the Gesetzliche Unfallversicherung provide information on accident insurance coverage for students. If you have an accident, it is important to inform your doctor that it is an accident and that you are a student. In addition, you must prepare an accident report and submit it immediately to your university (Student Secretariat).
Everyone needs private liability insurance. Why you should have such an insurance, which different possibilities of coverage there are and what you should pay attention to when concluding a contract, is answered in our info sheet private liability, which was created in cooperation with the consumer center Hamburg.
Due to the pandemic, the counselling centres are currently closed for spontaneous visits. However, we offer counselling by phone, video conference (with appointment), email and in person (with appointment).
Phone
+49 / 40 / 419 02 - 155
(Outside the telephone office hours our answering machine is switched on.)
Address
Grindelallee 9
(3. floor)
20146 Hamburg
(near Dammtor station)
The mailbox in Grindelallee is accessible throughout.
Postal address
Studierendenwerk Hamburg
Beratungszentrum Soziales & Internationales – BeSI
Postfach 13 01 13
20101 Hamburg
Office hours by phone
Mo 12:00 a. m. - 03:00 p. m.
Tue, Thu 09:30 a. m. - 12:00 a. m.
Wed 01:30 p. m. - 03:30 p. m.
Note: Due to the pandemic, the counselling centres are currently closed for spontaneous visits. However, we offer consultations by phone, video conference (with appointment), email and in person (with appointment). 
