Our Counselling Centre Social & International Affairs – BeSI supports you in clarifying social, personal and economic issues or burdens.
Feel free to contact us with your questions, especially about social benefits, health insurance, working alongside your studies, changes in your study status and the effects on your student finance, communication with authorities, health insurance, landlord. We are also there for you in crisis and conflict situations.
We will advise you in a confidential setting, either in person at the Counselling Centre in Grindelalle or at TU Hamburg (Am Schwarzenberg-Campus 1) or by telephone, video call or email. Counselling is free of charge and can be anonymous if you wish. We are bound to confidentiality.
Your way to us:
Interpreters, written interpreters, an FM system or other communication aids can be used for your counselling sessions by prior arrangement.
Counselling for pregnant women and students with children can be found here.
Contact information and availability times can be found on the right. Information about our counselling service at the TU Hamburg can be found below.
from 04/25 also at the TU Hamburg
… in financial emergencies
… on health insurance, housing benefit and child benefit
… on working alongside your studies
… on combining studying with having a child
… on further questions about everyday student lif
When? The first and third Thursday of every month from 1 - 4 p.m.
Where? Room E0.024
How? Just drop by! No registration required
To enroll at a university, students must prove that they have health and long-term care insurance. The proof in the form of an insurance certificate is issued by the health insurance company. Depending on previous insurance, age, marital status and the duration of studies, there are different insurance options:
You can find out more about this in our information sheet on health insurance during your studies.
The Unfallkasse Nord and the Gesetzliche Unfallversicherung provide information on accident insurance coverage for students. If you have an accident, it is important to inform your doctor that it is an accident and that you are a student. In addition, you must prepare an accident report and submit it immediately to your university (Student Secretariat).
Everyone needs private liability insurance. Why you should have such an insurance, which different possibilities of coverage there are and what you should pay attention to when concluding a contract, is answered in our info sheet private liability, which was created in cooperation with the consumer center Hamburg.
Phone
+49 / 40 / 419 02 - 155
(Outside the counselling times without an appointment our answering machine is switched on.)
Counselling without an appointment
Mon 1:00 p.m. to 3:00 p.m.
Tue 1:00 p.m. to 4:00 p.m.
Wed 1:00 p.m. to 3:00 p.m. (by telephone only)
Thu 10:00 a.m. to 12:00 p.m.
Use our counselling times without an appointment or book an appointment.
Address
Grindelallee 9
(3. floor)
20146 Hamburg
(near Dammtor station)
The mailbox in Grindelallee is accessible throughout.
Postal address
Studierendenwerk Hamburg
Beratungszentrum Soziales & Internationales – BeSI
Postfach 13 01 13
20101 Hamburg
