Do you have specific questions about the services and benefits of the Studierendenwerk? Then the best thing to do is to get in touch with our competent contact persons directly. We have compiled a list of who is responsible for what and the respective contact options for you here.
For brief counselling on study finance, please contact us by phone oder email.
Phone
+49 / 40 / 419 02 - 300
Address
Grindelallee 9
(first floor)
20146 Hamburg (near Dammtor station)
The mailbox in Grindelallee is accessible throughout.
Postal address
Studierendenwerk Hamburg
Beratungszentrum Studienfinanzierung – BeSt
Postfach 13 01 13
20101 Hamburg
Office hours by phone
Mo 09:30 a. m. - 03:00 p. m.
Tue, Thu 09:30 a. m. - 05:00 p. m.
Wed 11:00 a. m. - 01:00 p. m.
Fri 09:30 a. m. - 01:00 p. m.
From now on we offer our consultation by phone, video conference (with appointment), in person (with appointment) and e-mail.
We offer personal appointments via video conference (with appointment) or in person (with appointment) after prior booking. We ask that you wear an FFP2 mask.
+49 / 40 / 41 902 - 268
Fax
+49 / 40 / 41 902 - 6274
Address
Grindelallee 9
(2. floor)
20146 Hamburg
(near Dammtor station)
The mailbox in Grindelallee is accessible throughout.
Postal address
Studierendenwerk Hamburg
Beratungszentrum Wohnen – BeWo
Postfach 13 01 13
20101 Hamburg
Office hours by phone
Mon, Tue, Thu 09:30 a. m. - 04:30 p. m.
Fri 09:00 a. m. - 01:00 p. m.
Due to the pandemic, the counselling centres are currently closed for spontaneous visits. However, we offer counselling by phone, video conference (with appointment), email and in person (with appointment).
Phone
+49 / 40 / 419 02 - 155
(Outside the telephone office hours our answering machine is switched on.)
Fax
+49 / 40 / 419 02 – 6180
Address
Grindelallee 9
(3. floor)
20146 Hamburg
(near Dammtor station)
The mailbox in Grindelallee is accessible throughout.
Postal address
Studierendenwerk Hamburg
Beratungszentrum Soziales & Internationales – BeSI
Postfach 13 01 13
20101 Hamburg
Office hours by phone
Mo 12:00 a. m. - 03:00 p. m.
Tue, Thu 09:30 a. m. - 12:00 a. m.
Wed 01:30 p. m. - 03:30 p. m.
For brief counselling on study finance, please contact us by phone oder email.
Phone
+49 / 40 / 419 02 - 300
Address
Grindelallee 9
(first floor)
20146 Hamburg (near Dammtor station)
The mailbox in Grindelallee is accessible throughout.
Postal address
Studierendenwerk Hamburg
Beratungszentrum Studienfinanzierung – BeSt
Postfach 13 01 13
20101 Hamburg
Office hours by phone
Mo 09:30 a. m. - 03:00 p. m.
Tue, Thu 09:30 a. m. - 05:00 p. m.
Wed 11:00 a. m. - 01:00 p. m.
Fri 09:30 a. m. - 01:00 p. m.
Phone
+49 / 40 / 42 815 - extension
You can find your correct contact person incl. extension below by entering your last name.
Fax
+49 / 40 / 41 902 - 6126
Address
Grindelallee 9, 20146 Hamburg
(near Dammtor station)
The mailbox in Grindelallee is accessible throughout.h.
Postal address
Studierendenwerk Hamburg
BAföG-Amt
Postfach 13 01 13
20101 Hamburg
Office hours by phone
Mo, Wed 09:00 a. m.- 11:00 a. m.
Tue 10:00 a. m. - 12:00 a. m.
Thu 2:00 p. m. - 5:00 p. m.
Phone
+49 / 40 / 42 815 - extension
You can find your correct contact person incl. extension below by entering your last name.
Fax
+49 / 40 / 41 902 - 6126
Address
Nagelsweg 39, 20097 Hamburg
(Near Hammerbrook station)
The mailbox in Nagelsweg is accessible during the building's opening hours Monday - Friday from 6:00 to 10:00
Postal address
Studierendenwerk Hamburg
BAföG-Amt
Postfach 13 01 13
20101 Hamburg
Office hours by phone
Mo, Wed 9:00 a. m.- 11:00 a. m.
Tue 10:00 a. m. - 12:00 a. m.
Thu 2:00 p. m. - 5:00 p. m.
Phone
+49 / 40 / 42 815 - extension
You can find your correct contact person incl. extension below by entering your last name.
Fax
+49 / 40 / 41 902 - 6126
Address
Nagelsweg 39, 20097 Hamburg
(Near Hammerbrook station)
The mailbox in Nagelsweg is accessible during the building's opening hours Monday - Friday from 6:00 a. m. to 10:00 p. m.
Postal address
Studierendenwerk Hamburg
Amt für Ausbildungsförderung
Postfach 13 01 13
20101 Hamburg
Office hours by phone
Mo, Wed 09:00 a.m. - 11:00 a.m.
Tue, Thu 02:00 p.m. - 05:00 p.m.
Phone
+49 / 40 / 42 815 - 5144, - 5145
Fax
+49 / 40 / 41 902 - 6126
Address
Grindelallee 9 (room 505),
20146 Hamburg
(near Dammtor station)
The mailbox in Grindelallee is accessible throughout.
Postal address
Studierendenwerk Hamburg
Examensstipendien für internationale Studierende
Postfach 13 01 13
20101 Hamburg
Office hours by phone
Mon, Wed 09:00 a. m. – 11:00 a. m.
Tue 10:00 a. m. - 12:00 a. m.
Thu 2:00 p. m. - 5:00 p. m.
You can reach us by phone and email. If absolutely necessary, you can book a personal appointment here. We ask that you wear a FFP2-mask.
Phone
+49 / 40 / 42 815 - 5144, - 5145
Fax
+49 / 40 / 41 902 - 6126
Address
Grindelallee 9
20146 Hamburg
(near Dammtor station)
The mailbox in Grindelallee is accessible throughout.
Postal address
Studierendenwerk Hamburg
Semesterticketerstattung
Postfach 13 01 13
20101 Hamburg
Office hours by phone
Mo, Wed 09:00 a. m. - 11:00 a. m.
Tue 10:00 a. m. - 12:00 a. m.
Thu 2:00 p. m. - 5:00 p. m.
You can reach us by phone and email. If absolutely necessary, you can book a personal appointment here.We ask that you wear a FFP2-mask.
Phone
+49 / 40 / 42 815 - 5144, - 5145
Fax
+49 / 40 / 41 902 - 6126
Address
Grindelallee 9
20146 Hamburg
(near Dammtor station)
The mailbox in Grindelallee is accessible throughout.
Postal address
Studierendenwerk Hamburg
HVV-Berechtigungsnachweis
Postfach 13 01 13
20101 Hamburg
Office hours by phone
Mo, Wed 09:00 a. m. - 11:00 a. m.
Tue 10:00 a. m. - 12:00 a. m.
Thu 2:00 p. m. - 5:00 p. m.
You can reach us by phone and email. If absolutely necessary, you can book a personal appointment here.We ask that you wear a FFP2-mask.
Phone
+49 / 40 / 41 902 - 232
Fax
+49 / 40 / 41 902 - 6100
Address
Von-Melle-Park 2
20146 Hamburg
Phone
+49 / 40 / 41 902 - 233
Fax
+49 / 40 / 41 902 - 6702
Address
Von-Melle-Park 2
20146 Hamburg
Phone
+49 / 40 / 42 815 - 5100
Fax
+49 / 40 / 41 902 - 6126
Address
Grindelallee 9
20146 Hamburg
Phone
+49 / 40 / 41 902 - 269
Fax
+49 / 40 / 410 902 - 6253
Address
Von-Melle-Park 2
20146 Hamburg
Phone
+49 / 40 / 41 902 - 146
Fax
+49 / 40 / 41 902 - 6274
Address
Grindelallee 9
20146 Hamburg
Phone
+49 / 40 / 419 02 -202
Fax
+49 / 40 / 419 02 - 6307
Address
Von-Melle-Park 2
20146 Hamburg
Phone
+49 / 40 / 41 902 - 237
Fax
+49 / 40 / 41 902 - 6237
Address
Von-Melle-Park 2
20146 Hamburg
Phone
+49 / 40 / 419 02 - 174
Fax
+49 / 40 / 419 02 - 6180
Address
Grindelallee 9
20146 Hamburg
Phone
+49 / 40 / 41 902 - 295
Fax
+49 / 40 / 41 902 - 6295
Address
Von-Melle-Park 2
20146 Hamburg
Phone
+49 / 40 / 41 902 - 270
Address
Von-Melle-Park 2
20146 Hamburg
Phone
+49 / 40 / 41 902 - 252
Address
Von-Melle-Park 2
20146 Hamburg
Phone
+49 / 40 / 41 902 - 180
Adress
Von-Melle-Park 2
20146 Hamburg