werkNET

Menu

DE
|
EN

werkNET

Menu

werkNET

Menu

DE
|
EN

Contact and contact persons

Do you have specific questions about the services and benefits of the Studierendenwerk? Then the best thing to do is to get in touch with our competent contact persons directly. We have compiled a list of who is responsible for what and the respective contact options for you here.

Was this page helpful?

Thank you for your feedback.

Why not?

I am not interested in the subject

The article is incorrect

Other interesting topics

Accommodation for Students and Trainees

Corona Pandemic: Information and Support

The Studierendenwerk Hamburg

International affairs

Gastronomy

News

Open office hours in the counselling centres

iXNet event on the topic "Transition from study to work"

Information event: Financing your studies (BeSI) - tips for students with disabilities

Online lecture: "Starting your career? Think of everything now!"

Renovation work at the Kita Hallerstraße

Further financial support for students and preparatory students affected by the Ukraine war

Other interesting topics

Accommodation for Students and Trainees

Corona Pandemic: Information and Support

The Studierendenwerk Hamburg

International affairs

Gastronomy

News

Open office hours in the counselling centres

iXNet event on the topic "Transition from study to work"

Information event: Financing your studies (BeSI) - tips for students with disabilities

Online lecture: "Starting your career? Think of everything now!"

Renovation work at the Kita Hallerstraße

Further financial support for students and preparatory students affected by the Ukraine war

Counselling

Counselling Centre for study financing – BeSt
(Name A-Z)
best@stwhh.de

For brief counselling on study finance, please contact us by phone oder email.

Phone
+49 / 40 / 419 02 - 300

Address
Grindelallee 9
20146 Hamburg
(near Dammtor station)
The mailbox in Grindelallee is accessible throughout.

Postal address
Studierendenwerk Hamburg
Beratungszentrum Studienfinanzierung – BeSt
Postfach 13 01 13
20101 Hamburg

Office hours by phone
Mo 09:30 a.m. – 03:00 p.m.
Tue, Thu 09:30 a.m. – 05:00 p.m.
Wed 11:00 a.m. – 01:00 p.m.
Fri 09:30 a.m. – 01:00 p.m.

Counselling by appointment (BAfög initial consultation/Study financing)
Tue 10:15 a.m. – 11:30 a.m.
Thu 02:30 – 04:15 p.m.

Appointment booking here. In the waiting area it is compulsory to wear a medical mask!

Open office hours
Tue 01:00 p.m. - 04:00 p.m.
Thu 10:00 a.m. - 12:00 p.m.

In the waiting area it is compulsory to wear a medical or FFP2!

For an individual, detailed student finance consultation by phone, video or in person, please contact us by e-mail, stating your telephone number.

Counselling Centre Accommodation – BeWo
bewo@stwhh.de

We offer our consultation by phone, video conference (with appointment), in person (with and without appointment) and e-mail.

We offer personal appointments via video conference (with appointment) or in person (with appointment) after prior booking. We ask that you wear an FFP2 mask.
+49 / 40 / 41 902 - 268

Address
Grindelallee 9
(2. floor)
20146 Hamburg
(near Dammtor station)

The mailbox in Grindelallee is accessible throughout.

Postal address
Studierendenwerk Hamburg
Beratungszentrum Wohnen – BeWo
Postfach 13 01 13
20101 Hamburg

Office hours by phone
Mon, Tue, Thu 09:30 a m. - 04:30 p.m.
Fri 09:00 a.m. - 01:00 p.m.

Open office hours
Tue 01:00 p.m. - 04:00 p.m.
Thu 10:00 a.m. - 12:00 p.m.

Counselling Centre for Social & International Affairs – BeSI
besi@stwhh.de

Due to the pandemic, the counselling centres are currently closed for spontaneous visits. However, we offer counselling by phone, video conference (with appointment), email and in person (with appointment).

Phone
+49 / 40 / 419 02 - 155
(Outside the telephone office hours our answering machine is switched on.)

Address
Grindelallee 9
(3. floor)
20146 Hamburg
(near Dammtor station)

The mailbox in Grindelallee is accessible throughout.

Postal address
Studierendenwerk Hamburg
Beratungszentrum Soziales & Internationales – BeSI
Postfach 13 01 13
20101 Hamburg

Office hours by phone
Mo 12:00 a. m. - 03:00 p. m.
Tue, Thu 09:30 a. m. - 12:00 a. m.
Wed 01:30 p. m. - 03:30 p. m.

Study financing

Counselling Centre for study financing – BeSt
(Name A-Z)
best@stwhh.de

For brief counselling on study finance, please contact us by phone oder email.

Phone
+49 / 40 / 419 02 - 300

Address
Grindelallee 9
20146 Hamburg
(near Dammtor station)
The mailbox in Grindelallee is accessible throughout.

Postal address
Studierendenwerk Hamburg
Beratungszentrum Studienfinanzierung – BeSt
Postfach 13 01 13
20101 Hamburg

Office hours by phone
Mo 09:30 a.m. – 03:00 p.m.
Tue, Thu 09:30 a.m. – 05:00 p.m.
Wed 11:00 a.m. – 01:00 p.m.
Fri 09:30 a.m. – 01:00 p.m.

Counselling by appointment (BAfög initial consultation/Study financing)
Tue 10:15 a.m. – 11:30 a.m.
Thu 02:30 – 04:15 p.m.

Appointment booking here. In the waiting area it is compulsory to wear a medical mask!

Open office hours
Tue 01:00 p.m. - 04:00 p.m.
Thu 10:00 a.m. - 12:00 p.m.

In the waiting area it is compulsory to wear a medical or FFP2!

For an individual, detailed student finance consultation by phone, video or in person, please contact us by e-mail, stating your telephone number.

Office for Education Funding (BAföG-Amt) Name AA-ALAC, BA-JIM
bafoeg@stwhh.de

Phone
+49 / 40 / 42 815 - extension
You can find your correct contact person incl. extension below by entering your last name.

Address
Grindelallee 9, 20146 Hamburg
(near Dammtor station)
The mailbox in Grindelallee is accessible throughout.h.

Postal address
Studierendenwerk Hamburg
BAföG-Amt
Postfach 13 01 13
20101 Hamburg

Office hours by phone
Mo, Wed 9:00 a. m.- 11:00 a. m.
Tue 10:00 a. m. - 12:00 p. m.
Thu 2:00 p. m. - 5:00 p. m.

Office for Education Funding (BAföG-Amt) Name ALAD-AZ, JIN - Z
bafoeg@stwhh.de

Phone
+49 / 40 / 42 815 - extension
You can find your correct contact person incl. extension below by entering your last name.

Address
Nagelsweg 39, 20097 Hamburg
(Near Hammerbrook station)

The mailbox in Nagelsweg is accessible during the building's opening hours Monday - Friday from 6:00 to 10:00

Postal address
Studierendenwerk Hamburg
BAföG-Amt
Postfach 13 01 13
20101 Hamburg

Office hours by phone
Mo, Wed 9:00 a. m.- 11:00 a. m.
Tue 10:00 a. m. - 12:00 a. m.
Thu 2:00 p. m. - 5:00 p. m.

Office for Education Funding (BAföG-Amt) BAföG for an education in the USA
bafoeg@stwhh.de

Phone
+49 / 40 / 42 815 - extension
You can find your correct contact person incl. extension below by entering your last name.

Address
Nagelsweg 39, 20097 Hamburg
(Near Hammerbrook station)

The mailbox in Nagelsweg is accessible during the building's opening hours Monday - Friday from 6:00 a. m. to 10:00 p. m.

Postal address
Studierendenwerk Hamburg
Amt für Ausbildungsförderung
Postfach 13 01 13
20101 Hamburg

Office hours by phone
Mo, Wed 09:00 a.m. - 11:00 a.m.
Tue, Thu 02:00 p.m. - 05:00 p.m.

Office for Education Funding (BAföG-Amt) Exam Scholarship for international students
examensfoerderung@stwhh.de

Phone
+49 / 40 / 42 815 - 5144, - 5145

Address
Grindelallee 9 (room 505),
20146 Hamburg
(near Dammtor station)

The mailbox in Grindelallee is accessible throughout
.

Postal address
Studierendenwerk Hamburg
Examensstipendien für internationale Studierende
Postfach 13 01 13
20101 Hamburg

Office hours by phone
Mon, Wed 09:00 a. m. – 11:00 a. m.
Tue 10:00 a. m. - 12:00 a. m.
Thu 2:00 p. m. - 5:00 p. m.

You can reach us by phone and email. If absolutely necessary, you can book a personal appointment here. We ask that you wear a FFP2-mask.

Office for Education Funding (BAföG-Amt) Semester Ticket-Refund
semesterticket@stwhh.de

Phone
+49 / 40 / 42 815 - 5144, - 5145

Address
Grindelallee 9
20146 Hamburg
(near Dammtor station)

The mailbox in Grindelallee is accessible throughout.

Postal address
Studierendenwerk Hamburg
Semesterticketerstattung
Postfach 13 01 13
20101 Hamburg

Office hours by phone
Mo, Wed 09:00 a. m. - 11:00 a. m.
Tue 10:00 a. m. - 12:00 a. m.
Thu 2:00 p. m. - 5:00 p. m.

You can reach us by phone and email. If absolutely necessary, you can book a personal appointment here.We ask that you wear a FFP2-mask.

Office for Education Funding (BAföG-Amt) HVV-Proof of entitlement
berechtigungsnachweis@stwhh.de

Phone
+49 / 40 / 42 815 - 5144, - 5145

Address
Grindelallee 9
20146 Hamburg
(near Dammtor station)

The mailbox in Grindelallee is accessible throughout.

Postal address
Studierendenwerk Hamburg
HVV-Berechtigungsnachweis
Postfach 13 01 13
20101 Hamburg

Office hours by phone
Mo, Wed 09:00 a. m. - 11:00 a. m.
Tue 10:00 a. m. - 12:00 a. m.
Thu 2:00 p. m. - 5:00 p. m.

You can reach us by phone and email. If absolutely necessary, you can book a personal appointment here.We ask that you wear a FFP2-mask.

You can find the contacts and contact persons for our residence halls on the respective residence hall pages.

Our student residences

Gastronomy

Frauke Richter
Quality management gastronomy
mensa@stwhh.de

Phone
+49 / 40 / 41902 290

You can find the contacts and contact persons for our gastronomic facilities on the respective location pages.

Cafeterias, cafés and more

You can find the contacts and contact persons for our daycare centres on the respective daycare centre pages.

Our daycare centres

General

Sven Lorenz
Management
geschaeftsfuehrung@stwhh.de

Phone
+49 / 40 / 41 902 - 232

Address
Von-Melle-Park 2
20146 Hamburg

Martina Nag
Head of Marketing & Communication, Press
presse@studierendenwerk-hamburg.de

Phone
+49 / 40 / 41 902 - 233

Fax
+49 / 40 / 41 902 - 6702

Address
Von-Melle-Park 2
20146 Hamburg

Olga Braun
Department Head Student Financing
bafoeg@stwhh.de

Phone
+49 / 40 / 42 815 - 5100

Address
Grindelallee 9
20146 Hamburg

Heiko Albrecht
Department management building
bauen@stwhh.de

Phone
+49 / 40 / 41 902 - 269

Address
Von-Melle-Park 2
20146 Hamburg

Mario Drews
Head of Housing Department
wohnen@stwhh.de

Phone
+49 / 40 / 41 902 - 146

Address
Grindelallee 9
20146 Hamburg

Reto Kanngießer
Gastronomy department management
mensa@stwhh.de

Phone
+49 / 40 / 419 02 -202

Address
Von-Melle-Park 2
20146 Hamburg

Beate Paß
Head of Personnel Management Department
beate.pass@stwhh.de

Phone
+49 / 40 / 41 902 - 237

Address
Von-Melle-Park 2
20146 Hamburg

Isabel Romano
Head of Department Social & International Affairs
besi@stwhh.de

Phone
+49 / 40 / 419 02 - 174

Address
Grindelallee 9
20146 Hamburg

Tina Scheliga
Head of Commercial Department
tina.scheliga@stwhh.de

Phone
+49 / 40 / 41 902 - 295

Address
Von-Melle-Park 2
20146 Hamburg

Michaela Schäfer
Chairwoman of the Staff Council
personalrat@stwhh.de

Phone
+49 / 40 / 41 902 - 270

Address
Von-Melle-Park 2
20146 Hamburg

Trusted third party for severely disabled persons
sbv@stwhh.de

Phone
+49 / 40 / 41 902 - 252

Address
Von-Melle-Park 2
20146 Hamburg

Christian Holm
Fire Protection Officer
christian.holm@stwhh.de

Phone
+49 / 40 / 41 902 - 180

Adress
Von-Melle-Park 2
20146 Hamburg

Purchasing

Henning Lauckner
Purchasing management

einkauf.nonfood@stwhh.de

einkauf.food@stwhh.de

Terms and conditions of purchase for suppliers
Download (PDF)

Auch interessant
Weitere Themen

Here you can find all information about studying in the most beautiful city in the world.

Studying in Hamburg

Studierendenwerk Hamburg - a non-profit organization under public law, funded by the City of Hamburg - supports more than 73,000 students and the universities with its services in the economic and social fields.

Studierendenwerk Hamburg .... so that studying succeeds!

With us, German and international students and trainees find a home with an affordable all inclusive rent

Accomodation for students and trainees

So that your studies do not fail because of your wallet, we will inform and support you and together we will find a way to arrange your study financing.

Study financing

More than just a cafeteria! You are well catered for in our gastronomic facilities.

Accommodation, study financing, social & international affairs - we advise you so that studying succeeds.

Our Counselling services

The compatibility of family and studies or family and career for students and university staff is particularly close to our hearts. You can find all the information here.

International students and all those planning to study abroad will find the most important information here.

International affairs

The framework conditions for students with chronic illness or disability vary greatly at the universities. We advise you on all questions.

Studying with chronic illness/disability/impairment

Campus Event Catering provides food, drinks and equipment as well as professional service staff.

Catering and events

BAföG contact persons

BAföG contact persons