External counselling services: STW Hamburg

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You can find advice and services offered by the General Student Committee (AStA) at your university here:

shift guide for students who doubt their studies and drop out

Dropped out of studies - and then?

Many students are thinking about dropping out of their studies or have already done so. But what comes next? The shift guide supports students who have doubts about their studies and those who have dropped out in their decision-making process.

Consumer advice

Competent and provider-independent support

The consumer advice center Hamburg offers information, advice, lectures and seminars as well as publications on (almost) all topics that affect consumers, e.g. also consumer tips for young people (in German).

Legal advice

Advice even for low income

The Öffentliche Rechtsauskunft- und Vergleichstelle Hamburg (ÖRA) offers legal advice, dispute resolution and mediation for low-income Hamburg residents.

Online guidance and counseling in situations of emotional stress (OBEON)

For people in stressful mental situations, with mental illnesses and their relatives and loved ones: guidance and advice online via instant chat, open and direct email inquiries, as well as text chat and video advice by appointment at https://www.obeon.de/

Pastoral care

Always a sympathetic ear

The student telephone counselling service – Telephone 040 / 41 17 04 11, 8 p.m. - midnight
Telephone counselling/TelefonSeelsorge® Germany e.V.– Telephone 0800 - 111 0 111 (around the clock)
Protestant Student Community (ESG) – info@esg-hamburg.de
Catholic Student Community (KHG) – info@khg-hamburg.de.
Internet Chaplaincy Hamburg

Health information & Patient Counselling

For health concerns

The information portal informedhealth.org provides understandable and scientifically verified information on a broad range of health topics, particularly health and disease, healthcare and services, explanations about the human body, diagnosis and treatments, and evidence-based medicine.

The Patient Advisory Service Hamburg offers advice on all health care issues, e.g. finding a doctor, special treatments, doctors' offices with foreign language skills.