Counselling Centre for study financing

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Your first point of contact for questions and problems with the money
Counselling Centre for study financing – BeSt

The Counselling Centre for study financing – BeSt provides independent and free advice on all aspects of student financing. We address all individual factors from the perspective of prospective students and students and support you in finding the most favorable and best financing option for you. All financing options are included in the individual one-on-one consultation: BAföG, scholarships, student loans, education funds and loans. For an initial consultation (BAföG/student finance), please call us during our office hours or make an appointment here.

Please note for face-to-face appointments that it is compulsory to wear a medical mask in the waiting area.

Address

Grindelallee 9 20146 Hamburg

Opening hours

Counselling Centre for study financing – BeSt

Monday By phone
9:30 a.m. to 3:00 p.m.

Tuesday By phone
9:30 a.m. to 5:00 p.m.
With appointment
10:00 a.m. to 12:00 p.m.
Personal consulting hours (without appointment)
1:00 p.m. to 4:00 p.m.

Wednesday By phone
11:00 a.m. to 1:00 p.m.

Thursday By phone
9:30 a.m. to 5:00 p.m.
Personal consulting hours (without appointment)
10:00 a.m. to 12:00 p.m.
With appointment
02:00 p.m. to 05:00 p.m.

Friday By phone
9:30 a.m. to 1:00 p,m,

Phone +49 / 40 / 41 902 - 300

Note:At the Counselling Centre for study financing – BeSt, a short counselling session can be booked via an appointment booking tool. After a brief counselling session, it is also possible to book an individual, detailed student finance counselling session by phone, video counselling or in person. You can find more information here.

All information at a glance

In our flyer "Counselling Centre for study financing – BeSt" (only available in German) we have summarized the most important information about student financing for you.

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Contact
We are happy to help you

Counselling Centre for study financing - BeSt
(Name A-Z)
best@stwhh.de

Phone
+49 / 40 / 419 02 - 300

Address
Grindelallee 9
20146 Hamburg
(near Dammtor station)
The mailbox in Grindelallee is accessible throughout.

Postal address
Studierendenwerk Hamburg
Beratungszentrum Studienfinanzierung – BeSt
Postfach 13 01 13
20101 Hamburg

Office hours by phone
Mon 09:30 a.m. – 03:00 p.m.
Tue, Thu 09:30 a.m. – 05:00 p.m.
Wed 11:00 a.m. – 01:00 p.m.
Fri 09:30 a.m. – 01:00 p.m.

From 21.11. – 15.12.2022 due to construction work no personal consulting hours!

Personal consulting hours (without appointment)
Tue 01:00 p.m. - 04:00 p.m.
Thu 10:00 a.m. - 12:00 p.m.

In the waiting area it is compulsory to wear a medical or FFP2!

Counselling by appointment
Tue 10:00 a.m. – 12:00 p.m.
Thu 02:00 – 05:00 p.m.

Appointment booking here. In the waiting area it is compulsory to wear a medical mask!

For an individual, detailed student finance consultation by phone, video or in person, please contact us by e-mail, stating your telephone number.