The protection of your personal data is very important to Studierendenwerk Hamburg A.ö.R. It is important to us to provide you with comprehensive information about what personal data is collected when you visit our website and how it is used. This privacy policy applies to the domain www.studierendenwerk-hamburg.de and to all subdomains maintained by Studierendenwerk Hamburg with this website.
You can generally use our website without providing any personal data. However, if you wish to use specific services offered by Studierendenwerk via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we will generally ask for your consent.
The processing of personal data, such as your name, address, email address or telephone number, is carried out in accordance with the requirements of the General Data Protection Regulation and in compliance with the country-specific data protection regulations applicable to data protection. This privacy policy provides information about the type, scope and purpose of the personal data we process. It also explains your rights.
The protection of your personal data is very important to the Studierendenwerk
As the controller, the Studierendenwerk Hamburg has implemented numerous technical and organisational measures to ensure the most complete protection possible of the personal data processed via this website. Nevertheless, Internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.
This privacy policy is based on the terminology used by the European legislator in the General Data Protection Regulation (GDPR). To ensure clarity, we explain the terms used in advance.
We use the following terms in this privacy policy and on our website, among others:
a) Personal data: Personal data is any information relating to an identified or identifiable natural person (hereinafter referred to as ‘data subject’). A natural person is considered identifiable if they can be identified directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier or one or more special characteristics that express the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.
b) Data subject: A data subject is any identified or identifiable natural person whose personal data is processed by the controller.
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c) Processing: Processing means any operation or set of operations which is performed on personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, distribution or other forms of provision, alignment or combination, restriction, erasure or destruction.
d) Restriction of processing: Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.
e) Profiling: Profiling is any form of automated processing of personal data consisting of the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
f) Pseudonymisation: Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
g) Controller or controller responsible for processing: The controller or controller responsible for processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
h) Processor: A processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
i) Recipient: A recipient is a natural or legal person, public authority, agency or another body to which personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.
j) Third party: A third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
k) Consent: Consent is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
The controller within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is:
Studierendenwerk Hamburg AöR
Von-Melle-Park 2
20146 Hamburg Telephone: +49 (40) 41902 - 0
www.studierendenwerk-hamburg.de
datenschutz@studierendenwerk-hamburg.de
Any data subject may contact datenschutz@studierendenwerk-hamburg.de at any time with questions or suggestions regarding data protection.
The data protection officer is:
Gabriele Paulsen – glp consulting
datenschutz@studierendenwerk-hamburg.de
The websites of the Hamburg Student Union use cookies. Cookies are text files that are stored on a computer system via an internet browser.
Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier for the cookie. It consists of a string of characters that allows websites and servers to be assigned to the specific internet browser in which the cookie was stored. This enables the websites and servers visited to distinguish the individual browser of the person concerned from other internet browsers that contain other cookies. A specific internet browser can be recognised and identified via the unique cookie ID.
By using cookies, the Studierendenwerk can provide users of this website with more user-friendly services that would not be possible without the use of cookies.
Cookies enable us to optimise the information and offers on our website for the benefit of the user. As already mentioned, cookies enable us to recognise users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, users of a website that uses cookies do not have to re-enter their access data each time they visit the website, as this is done by the website and the cookie stored on the user's computer system.
The data subject can prevent the setting of cookies by our website at any time by means of a corresponding setting in the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an internet browser or other software programmes. This is possible in all common internet browsers. If the data subject deactivates the setting of cookies in the internet browser used, not all functions of our website may be fully usable.
The website of the Studierendenwerk Hamburg collects a range of general data and information each time the website is accessed by a data subject or an automated system. This general data and information is stored in the server log files. The following may be collected
(1) the browser types and versions used,
(2) the operating system used by the accessing system,
(3) the website from which an accessing system reaches our website (so-called referrer),
(4) the sub-websites that are accessed via an accessing system on our website,
(5) the date and time of access to the website,
(6) an Internet Protocol address (IP address),
(7) the Internet service provider of the accessing system, and
(8) other similar data and information that serves to avert danger in the event of attacks on our information technology systems.
When using this general data and information, the Hamburg Student Services Association does not draw any conclusions about the person concerned. Rather, this information is required in order to
(1) deliver the content of our website correctly,
(2) optimise the content of our website and the advertising for it,
(3) ensure the long-term functionality of our information technology systems and the technology of our website, and
(4) provide law enforcement authorities with the information necessary for criminal prosecution in the event of a cyber attack.
This anonymously collected data and information is therefore evaluated by the Studierendenwerk for statistical purposes and with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimal level of protection for the personal data we process. The anonymous data in the server log files is stored separately from all personal data provided by a data subject.
The data subject has the option of registering on the website of the controller by providing personal data. The personal data transmitted to the controller is determined by the respective input mask used for registration. The personal data entered by the data subject is collected and stored exclusively for internal use by the controller and for its own purposes. The controller may arrange for the data to be passed on to one or more processors, who will also use the personal data exclusively for internal use attributable to the controller.
By registering on the website of the data controller, the IP address assigned by the data subject's Internet service provider (ISP), the date and time of registration are also stored. This data is stored because it is the only way to prevent misuse of our services and, if necessary, to investigate criminal offences and copyright infringements. In this respect, the storage of this data is necessary to protect the controller. This data is not passed on to third parties unless there is a legal obligation to do so or the disclosure serves the purpose of criminal prosecution or legal action. The data collected in this way is also not compared with data that may be collected by other components of our website.
The registration of the data subject, who voluntarily provides personal data, enables the controller to offer the data subject content or services that, due to their nature, can only be offered to registered users. Furthermore, the registration of the data subject serves monitoring and documentation purposes. We also use the data collected to contact you by telephone and to send you advertising by post and email. Registered persons are free to have the personal data provided during registration completely deleted from the data controller's database.
The controller shall provide any data subject with information on the personal data stored about them at any time upon request. Furthermore, the controller shall correct or delete personal data at the request or upon notification of the data subject, provided that this does not conflict with any statutory retention obligations. The data protection officer and all employees of the controller are available to the data subject as contact persons in this regard.
Im Rahmen des 100-jährigen Jubiläums des Studierendenwerks Hamburg AöR haben betroffene Personen per Eingabemaske die Möglichkeit, Text-, Bild- und/oder Video-Formate auf der Website des Studierendenwerks unter Angaben ihrer personenbezogenen Daten hochzuladen. Dabei werden der Vorname sowie die E-Mail-Adresse der betroffenen Person obligatorisch abgefragt, Angaben zum akademischen Grad, zum Nachnamen und zur Institution/Funktion optional.
Mit der Einwilligung zur Veröffentlichung der Text-, Bild- und/oder Video-Formate durch das Studierendenwerk bestätigen die betroffenen Personen, dass sie die Rechte an den Text-, Bild- und/oder Video-Formaten halten und stimmen der Datenschutzhinweise sowie der Nutzung der Text-, Bild- und/oder Video-Formate unter Nennung ihrer per Eingabemaske angegebenen Daten (ausgenommen der E-Mail-Adresse) für die Öffentlichkeitsarbeit des Studierendenwerks im Zeitraum 2021 bis einschließlich 31.12.2032 zu. Darüber hinaus werden die personenbezogenen Daten sowie Text-, Bild- und/oder Video-Formate nicht länger gespeichert und gelöscht.
By uploading your text, image and/or video formats, you agree that your text, image and/or video contributions may be published between 2021 and 31 December 2032, citing the data you provided in the input mask (excluding your email address). Beyond this period, your personal data and text, image and/or video formats will no longer be stored and will be deleted.
The Studierendenwerk offers the option of subscribing to newsletters/subscriptions. With these newsletters/subscriptions, the Studierendenwerk provides information about our offers at regular intervals (for meal plans, depending on your choice, daily (Mon-Fri) or weekly), depending on the topics and developments.
You will receive a double opt-in email asking you to confirm your subscription to the newsletter/subscription.
You can unsubscribe from newsletters/subscriptions/information at any time (opt-out). You will find an unsubscribe link in every newsletter/subscription or double opt-in email. A valid email address is required to receive the newsletter/subscription. The email address entered by the data subject is checked to ensure that the data subject is actually the owner of the email address provided or that the owner is authorised to receive the newsletter/subscription. When registering for the newsletter/subscription, the IP address and the date and time of registration of the data subject are stored. This serves as a safeguard for the controller in the event that a third party misuses the email address and subscribes to the newsletter/subscription without the knowledge of the data subject. No further data is collected. The data collected in this way is used exclusively in accordance with Art. 6 (1) (a) GDPR for the purpose of receiving the newsletter/subscription. It is not passed on to third parties. The data collected in this way is also not compared with data that may be collected by other components of our website.
The Studierendenwerk Hamburg currently uses a service provided by Sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin, https://de.sendinblue.com, for data processing related to meal plan subscriptions. Sendinblue stores subscriber data in encrypted form in Germany, using Google Cloud for hosting. Subscribers agree to statistical analysis of the reach and frequency of use of the meal plan subscription service.
Subscribers may revoke their consent at any time with future effect. Revocation is effected by clicking on the registration link included in every meal plan subscription.
By subscribing to the meal plan subscription, the subscriber agrees to the collection, storage and use of their email address for this purpose, as well as to the transfer of their email address to the service provider sendinblue, which processes their email address on behalf of the Studierendenwerk Hamburg and sends the meal plan subscription.
On its website, Studierendenwerk Hamburg offers you the option of contacting the data controller by email and/or via a contact form. If our website offers the option of entering personal or business data (email addresses, names, addresses), this information is provided voluntarily. In this case, the information provided by the data subject will be stored for the purpose of processing their contact request. Unless there are compelling reasons in connection with a business transaction, the data subject may revoke their prior consent to the storage of their personal data with immediate effect in writing, by email or by fax. The data will not be passed on to third parties unless this is required by law. The data collected in this way will also not be compared with data that may be collected by other components of our website.
For the allocation of residential accommodation, nursery places and scholarships, it is possible to register your interest online by completing a questionnaire.
The personal data contained therein will be used for the purpose
of implementing pre-contractual measures and/or fulfilling contractual obligations in accordance with Art. 6(1)(b) GDPR for the initiation and/or conclusion of a permanent use/rental agreement/care agreement.
processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority (verification of the conditions for allocation) assigned to the controller, Art. 6(1)(e) GDPR
within the framework of the balancing of interests pursuant to Art. 6(1)(f) GDPR
Once the respective processing and usage purpose has ceased to apply, the relevant statutory retention periods shall apply. If the controller concludes a corresponding contract with a data subject, the data transmitted will be stored for the purpose of processing the contractual relationship in compliance with the statutory provisions. If the controller does not conclude a contract with a data subject, the documents will be automatically deleted six months after notification of the rejection decision or after the last contact, unless the data subject has expressly consented to longer storage in the controller's database of interested parties, or unless deletion conflicts with other legitimate interests of the controller or other statutory retention periods, or unless the storage of the data serves the purpose of legal prosecution.
Preservation of evidence within the framework of the statutory limitation provisions: If it is necessary to preserve evidence, for example in the context of legal proceedings, the following storage periods apply: The limitation periods of the German Civil Code (BGB) can be up to 30 years if a court title exists (Sections 195 et seq. BGB). If no court order has been obtained against the person concerned, the regular limitation period of 3 years applies.
The data obtained in this way will only be passed on to third parties within the framework of legal/official requirements. The data collected in this way will not be compared with data that may be collected by other components of our website.
Other legitimate interests in this sense include, for example, the obligation to provide evidence in proceedings under the General Equal Treatment Act (AGG).
We use an applicant management tool from d.vinci HR-Systems GbmH to process online applications. You can find d.Vinci's privacy policy at https://www.dvinci.de/datenschutz/. The controller collects and processes applicants' personal data for the purpose of handling the application process. Processing may also be carried out electronically. This is particularly the case if an applicant submits the relevant application documents to the controller electronically, for example by email. If the controller concludes an employment contract with an applicant, the data transmitted will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If the controller does not conclude an employment contract with the applicant, the application documents will be automatically deleted six months after notification of the rejection decision, unless the data subject has expressly consented to longer storage in the controller's database of interested parties or unless deletion conflicts with other legitimate interests of the controller. Other legitimate interests in this sense include, for example, the burden of proof in proceedings under the General Equal Treatment Act (AGG).
We maintain an online presence on social networks and platforms (e.g. Facebook, Instagram) in order to communicate with customers, interested parties and users who are active there and to inform them about our services. When accessing the respective networks and platforms, the terms and conditions and data processing guidelines of their respective operators apply. Unless otherwise stated in our privacy policy, we process the data of users who communicate with us within social networks and platforms, e.g. by posting on our online presences or sending us messages.
1. Use of Google Maps with recommendation components
The controller uses the ‘Google Maps’ component in combination with the ‘share function’ on the website. ‘Google Maps’ is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as ‘Google’.
Each time the ‘Google Maps’ component is accessed, Google sets a cookie to process user settings and data when displaying the page on which the ‘Google Maps’ component is integrated. This cookie is not usually deleted when you close your browser, but expires after a certain period of time, unless you delete it manually beforehand.
If you do not agree to this processing of your data, you have the option of deactivating the ‘Google Maps’ service and thus preventing the transfer of data to Google. To do this, you must deactivate the JavaScript function in your browser. However, we would like to point out that in this case you will not be able to use ‘Google Maps’ or only to a limited extent.
The use of Google Maps and the information obtained via Google Maps is subject to Google's Terms of Service
http://www.google.de/intl/de/policies/terms/regional.html
and the additional Terms of Service for Google Maps
https://www.google.com/intl/de_de/help/terms_maps.html.
2. Use of iPack 3
Online/application, uploading enrolment certificate, semester ticket (iPack 3)
Provision of an online form, which is made publicly available for use by the . The purpose of the form is to register for a place in a student hall of residence on the premises of the controller, to enable the client's tenants to maintain their own master data, and to send messages and files securely.
The data is retrieved by the Studierendenwerk Hamburg itself once or several times a day using the ‘tl1 tlJob’ software. The data is imported into the ‘tl1 Wohnheimverwaltung’ programme used by the Studierendenwerk Hamburg and further processed. In addition, Studierendenwerk Hamburg transfers data from this programme to a contractor's server to enable tenants to maintain master data independently. Applicant/tenant data is stored on the server for 14 days and backed up daily. The subsequent deletion of the data is carried out together with the daily data retrieval.
We have concluded a contract with tl1 for commissioned data processing and fully implement the strict requirements of the German data protection authorities when using iPack 3.
3. Use of Google Analytics with anonymisation function
The controller has integrated the Google Analytics component (with anonymisation function) into this website. Google Analytics is a web analytics service. Web analytics is the collection, gathering and evaluation of data about the behaviour of visitors to websites. Among other things, a web analysis service collects data about which website a data subject came to a website from (so-called referrer), which subpages of the website were accessed or how often and for how long a subpage was viewed. Web analysis is mainly used to optimise a website and for cost-benefit analysis of internet advertising.
The operating company of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. The controller uses the addition ‘_gat._anonymizeIp’ for web analysis via Google Analytics. This addition is used by Google to shorten and anonymise the IP address of the data subject's Internet connection
if access to our website is made from a Member State of the European Union or from another State party to the Agreement on the European Economic Area.
The purpose of the Google Analytics component is to analyse visitor traffic on our website. Google uses the data and information obtained to evaluate the use of our website, to compile online reports for us showing the activities on our website, and to provide other services related to the use of our website.
Google Analytics places a cookie on the information technology system of the data subject. What cookies are has already been explained above. By placing the cookie, Google is enabled to analyse the use of our website.
Google Analytics places a cookie on the information technology system of the data subject. What cookies are has already been explained above. By placing the cookie, Google is enabled to analyse the use of our website. Each time one of the individual pages of this website, which is operated by the controller
and on which a Google Analytics component has been integrated, is accessed, the Internet browser on the information technology system of the data subject is automatically prompted by the respective Google Analytics component to transmit data to Google for the purpose of online analysis. As part of this technical process, Google obtains personal data, such as the IP address of the data subject, which Google uses, among other things, to track the origin of visitors and clicks and subsequently enable commission settlements. The cookie is used to store personal information, such as the access time, the location from which access originated and the frequency of visits to our website by the data subject. Each time our website is visited, this personal data, including the IP address of the Internet connection used by the data subject, is transmitted to Google in the United States of America. This personal data is processed by Google in the United States of America. Google may pass on this personal data collected via the technical process to third parties. As described above, the data subject can prevent the setting of cookies by our website at any time by adjusting the settings of the Internet browser used and thus permanently object to the setting of cookies. Such a setting in the Internet browser used would also prevent Google from setting a cookie on the information technology system of the data subject. In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programmes.
Furthermore, the data subject has the option of objecting to and preventing the collection of data generated by Google Analytics relating to the use of this website and the processing of this data by Google. To do this, the data subject must download and install a browser add-on from the link https://tools.google.com/dlpage/gaoptout. This browser add-on informs Google Analytics via JavaScript that no data and information relating to visits to websites may be transmitted to Google Analytics. The installation of the browser add-on is considered by Google to be an objection. If the data subject's information technology system is deleted, formatted or reinstalled at a later date, the data subject must reinstall the browser add-on to deactivate Google Analytics. If the browser add-on is uninstalled or deactivated by the data subject or another person within their sphere of control, it is possible to reinstall or reactivate the browser add-on.
Further information and Google's applicable data protection provisions can be found at https://www.google.de/intl/de/policies/privacy/ and at http://www.google.com/analytics/terms/de.html. Google Analytics is explained in more detail at this link: https://www.google.com/intl/de_de/analytics/.
4. Use of YouTube
We use the YouTube.com platform to post our own videos and make them accessible. YouTube is a service provided by a third party not affiliated with us, namely YouTube LLC.
Some of the pages on our website contain links to YouTube. As a general rule, we are not responsible for the content of linked websites. However, if you follow a link to YouTube, we would like to point out that YouTube stores its users' data (e.g. personal information, IP address) in accordance with its own data usage guidelines and uses it for business purposes.
We also embed videos stored on YouTube directly on some of our websites. When this is done, content from the YouTube website is displayed in parts of a browser window. However, the YouTube videos are only accessed by clicking on them separately (framing). When you visit a (sub)page of our website on which YouTube videos are embedded in this form, a connection to the YouTube servers is established and the content is displayed on the website by notifying your browser.
YouTube content is only integrated in ‘extended data protection mode’. This mode is provided by YouTube itself and ensures that YouTube does not initially store any cookies on your device. However, when you visit the relevant pages, your IP address and the other data mentioned in section 4 are transmitted, thereby revealing which of our web pages you have visited. However, this information cannot be traced back to you unless you have logged into YouTube or another Google service (e.g. Google+) before visiting the page or are permanently logged in.
As soon as you start playing an embedded video by clicking on it, YouTube will only store cookies on your device that do not contain any personally identifiable data, unless you are currently logged in to a Google service. These cookies can be prevented by adjusting your browser settings and extensions accordingly.
Address and link to the third-party provider's privacy policy:
Google/YouTube: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland – Privacy policy: https://policies.google.com/privacy, Opt-out: https://adssettings.google.com/authenticated, Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.
1. Routine deletion and blocking of personal data
The controller processes and stores the data subject's personal data only for the period necessary to achieve the purpose of storage or if this has been provided for by the European legislator or another legislator in laws or regulations to which the controller is subject.
If the purpose of storage no longer applies or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.
2. Rights of the data subject
a) Right to confirmation: Every data subject has the right granted by European directives and regulations to request confirmation from the controller as to whether personal data concerning them is being processed. If a data subject wishes to exercise this right of confirmation, they may contact our data protection officer or another employee of the controller at any time.
b) Right to information: Every data subject affected by the processing of personal data has the right granted by the European legislator to obtain from the controller, free of charge, information about the personal data stored about them and a copy of this information at any time. Furthermore, the European legislator has granted the data subject the right to obtain the following information:
the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and — at least in these cases — meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject Furthermore, the data subject has the right to obtain information as to whether personal data have been transferred to a third country or to an international organisation. If this is the case, the data subject also has the right to obtain information about the appropriate safeguards in connection with the transfer. If a data subject wishes to exercise this right of access, they can contact our data protection officer or another employee of the controller at any time.
c) Right to rectification: Any person affected by the processing of personal data has the right granted by European directives and regulations to request the immediate rectification of inaccurate personal data concerning them. Furthermore, the data subject has the right to request the completion of incomplete personal data, taking into account the purposes of the processing, including by means of a supplementary statement. If a data subject wishes to exercise this right of rectification, they may contact the controller at any time by emailing datenschutz@studierendenwerk-hamburg.de or contacting an employee of the controller.
d) Right to erasure (right to be forgotten): Every data subject affected by the processing of personal data has the right granted by the European legislator to request that the controller erase personal data concerning them without undue delay, provided that one of the following reasons applies and insofar as the processing is not necessary:
Personal data was collected in relation to information society services offered in accordance with Art. 8(1) GDPR. If one of the above reasons applies and a data subject wishes to request the deletion of personal data stored by the Hamburg Student Services Organisation, they may do so at any time by sending an email to datenschutz@studierendenwerk-hamburg.de or contacting an employee of the data controller. The data protection officer of Studierendenwerk Hamburg or another employee will ensure that the request for deletion is complied with immediately. If the personal data has been made public by the Studierendenwerk Hamburg and our company is obliged to delete the personal data as the controller in accordance with Art. 17 (1) GDPR, the Studierendenwerk Hamburg shall take appropriate measures, including technical measures, taking into account the available technology and implementation costs, to inform other controllers who process the published personal data that the data subject has requested these other data controllers to delete all links to this personal data or copies or replications of this personal data, unless processing is necessary. If data deletion is requested but the controller is still legally obliged to retain the data, access to the data will be restricted (blocked). The same applies in the event of an objection. The data protection officer of the Hamburg Student Services Association or another employee will take the necessary steps in each individual case.
e) Right to restriction of processing: Any person affected by the processing of personal data has the right granted by European directives and regulations to request that the controller restrict processing if one of the following conditions is met:
The data subject has objected to the processing pursuant to Article 21(1) of the GDPR and it is not yet clear whether the legitimate grounds of the controller override those of the data subject. If one of the above conditions is met and a data subject wishes to request the restriction of personal data stored by the Studierendenwerk Hamburg, they can contact datenschutz@studierendenwerk-hamburg.de or an employee of the controller responsible for processing by email. The data protection officer of the Studierendenwerk Hamburg or another employee will arrange for the restriction of processing.
f) Right to data portability: Any person affected by the processing of personal data has the right, granted by the European legislator, to receive the personal data concerning them, which they have provided to a controller, in a structured, commonly used and machine-readable format. They also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, provided that the processing is based on consent pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(b) GDPR and the processing is carried out using automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. Furthermore, when exercising their right to data portability pursuant to Art. 20(1) GDPR, the data subject has the right to have the personal data transmitted directly from one controller to another, where technically feasible and provided that this does not adversely affect the rights and freedoms of others. To exercise the right to data portability, the data subject may contact us at any time by email at datenschutz@studierendenwerk-hamburg.de or by contacting a member of staff.
g) Right to object: Any person affected by the processing of personal data has the right granted by European directives and regulations to object at any time, on grounds relating to their particular situation, to the processing of personal data concerning them that is carried out on the basis of Article 6(1)(e) or (f) of the GDPR. This also applies to profiling based on these provisions. In the event of an objection, the Studierendenwerk Hamburg will no longer process the personal data unless it can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims. We hereby inform you that the withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
If the Hamburg Student Services Association processes personal data for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data for such marketing purposes. This also applies to profiling insofar as it is related to such direct marketing. If the data subject objects to the processing of their personal data by the Studierendenwerk Hamburg for direct marketing purposes, the Studierendenwerk Hamburg will no longer process the personal data for these purposes. In addition, the data subject has the right to object, on grounds relating to their particular situation, to the processing of personal data concerning them carried out by the Hamburg Student Services Organisation for scientific or historical research purposes or for statistical purposes in accordance with Art. 89(1) GDPR, unless such processing is necessary for the performance of a task carried out in the public interest. To exercise the right to object, the data subject may contact datenschutz@studierendenwerk-hamburg.de or a member of staff at any time. The data subject is also free to exercise their right to object in relation to the use of information society services, notwithstanding Directive 2002/58/EC, by means of automated procedures using technical specifications.
h) Automated individual decision-making, including profiling: Every person affected by the processing of personal data has the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her, unless the decision (1) is not necessary for entering into, or performance of, a contract between the data subject and the controller, or (2) is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, or (3) is based on the data subject's explicit consent. If the decision (1) necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) it is carried out with the explicit consent of the data subject, the Studierendenwerk Hamburg shall take appropriate measures to safeguard the rights and freedoms and legitimate interests of the data subject, including at least the right to obtain human intervention on the part of the controller, to express their point of view and to contest the decision. If the data subject wishes to assert rights in relation to automated decisions, they may contact datenschutz@studierendenwerk-hamburg.de or an employee of the controller responsible for processing at any time.
i) Right to withdraw consent under data protection law: Every person affected by the processing of personal data has the right, granted by European directives and regulations, to withdraw their consent to the processing of personal data at any time. If the data subject wishes to exercise their right to withdraw consent, they may do so at any time by sending an email to datenschutz@studierendenwerk-hamburg.de or by contacting an employee of the controller.
j) Right to lodge a complaint
The data subject has the right to lodge a complaint with a data protection supervisory authority at any time in accordance with Art. 77 GDPR in conjunction with Section 19 BDSG-neu. The competent supervisory authority in this case is:
The Hamburg Commissioner for Data Protection and Freedom of Information
Ludwig-Erhard-Str. 22, 7th floor, 20459 Hamburg
Tel.: (040) 4 28 54 - 40 40, Fax: (040) 4 28 54 - 40 00
Email: mailbox@datenschutz.hamburg.de
Internet: https://www.datenschutz-hamburg.de/
We use the Microsoft Teams tool to conduct telephone conferences, online meetings, video conferences and/or webinars (hereinafter referred to as ‘online meetings’). Microsoft Teams is a service provided by Microsoft Corporation.
IP address
User details: e.g. display name, email address (if applicable), profile picture (optional), preferred language
Meeting metadata: e.g. date, time, meeting ID, telephone numbers, location
Text, audio and video data: You may have the option of using the chat function in an online meeting. In this case, the text you enter will be processed in order to display it in the online meeting. To enable the display of video and the playback of audio, data from the microphone of your device and from any video camera on the device will be processed for the duration of the meeting. You can switch off or mute the camera or microphone yourself at any time using the Microsoft Teams applications.
Insofar as personal data of employees of the Studierendenwerk Hamburg AöR is processed, § 26 BDSG (Federal Data Protection Act) forms the legal basis for data processing. If, in connection with the use of ‘MS Teams’, personal data is not necessary for the establishment, implementation or termination of the employment relationship, but is nevertheless an essential component of the use of ‘MS Teams’, Art. 6 (1) lit. f) GDPR is the legal basis for data processing. In these cases, our interest lies in the effective implementation of ‘online meetings’.
Otherwise, the legal basis for data processing when conducting ‘online meetings’ is Art. 6 (1) (b) GDPR, insofar as the meetings are conducted within the framework of contractual relationships.
If no contractual relationship exists, the legal basis is Art. 6 (1) lit. f) GDPR. Here, too, our interest lies in the effective implementation of ‘online meetings’.
Personal data processed in connection with participation in online meetings will not be disclosed to third parties unless it is specifically intended for disclosure. Please note that, as with face-to-face meetings, content from online meetings is often used to communicate information to customers, interested parties or third parties and is therefore intended for disclosure. [MW1]
Other recipients: The provider of ‘Microsoft Teams’ necessarily obtains knowledge of the above-mentioned data to the extent that this is provided for in our data processing agreement with ‘Microsoft Teams’.
Your personal data is stored in the European Economic Area (EEA). We do not intend to transfer your personal data to a third country for operational reasons. For technical reasons or reasons of proper operation, it may be necessary to access the data from a third country. In this case, it cannot be ruled out that personal customer data may be accessed (in some cases partially). Access may also occur from third countries where there is no adequate level of data protection within the meaning of the GDPR and where no adequacy decision has been made by the EU Commission, e.g. from the USA.
We have appointed a Data Protection Officer.
Any data subject may contact datenschutz@stwhh.de at any time with any questions or suggestions regarding data protection.
The following person has been appointed as Data Protection Officer:
Gabriele Paulsen – glp consulting
datenschutz@stwhh.de
You have the right to obtain information about your personal data. You can contact us at any time to request this information.
If your request for information is not made in writing, we ask for your understanding that we may require proof from you that you are the person you claim to be.
Furthermore, you have the right to correction or deletion or to restriction of processing, insofar as you are legally entitled to do so. In the case of processing based on consent, this can be revoked at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until revocation.
Finally, you have the right to object to processing within the framework of the legal requirements. Please address any objections to: datenschutz@stwhh.de
A right to data portability also exists within the framework of data protection regulations.
We would like to inform you below about the processing of personal data in connection with the use of ‘Zoom’.
Purpose of processing
We use the ‘Zoom’ tool to conduct telephone conferences, online meetings, video conferences and/or webinars (hereinafter: ‘online meetings’). ‘Zoom’ is a service provided by Zoom Video Communications, Inc., which is based in the USA.
The data controller for data processing directly related to the implementation of "Online Meetings" is the
Studierendenwerk Hamburg AöR
Von-Melle-Park 2
20146 Hamburg
Telephone: +49 (40) 41902 - 0
Note: If you call up the "Zoom" website, the provider of "Zoom" is responsible for data processing. However, calling up the Internet site is only necessary to use "Zoom" in order to download the software for using "Zoom".
You can also use "Zoom" if you enter the respective meeting ID and, if applicable, further access data for the meeting directly in the "Zoom" app.
If you do not want to or cannot use the "Zoom" app, then the basic functions can also be used via a browser version, which you can also find on the "Zoom" website.
When using Zoom, various types of data are processed. The scope of the data also depends on the information you provide before or during participation in an online meeting.
The following personal data is subject to processing:
User details: first name, surname, telephone number (optional), email address, password (if single sign-on is not used), profile picture (optional), department (optional)
Meeting metadata: topic, description (optional), participant IP addresses, device/hardware information
For recordings (optional): MP4 file of all video, audio and presentation recordings, M4A file of all audio recordings, text file of the online meeting chat.
When dialling in by telephone: Information about the incoming and outgoing telephone number, country name, start and end time. Additional connection data, such as the IP address of the device, may also be stored.
Text, audio and video data: You may have the option of using the chat, question or survey functions in an ‘online meeting’. In this respect, the text entries you make will be processed in order to display them in the ‘online meeting’ and, if necessary, to log them. To enable the display of video and the playback of audio, the data from the microphone of your end device and from any video camera of the end device will be processed for the duration of the meeting. You can switch off or mute the camera or microphone yourself at any time using the ‘Zoom’ applications.
In order to participate in an ‘online meeting’ or enter the ‘meeting room’, you must at least provide your name.
We use Zoom to hold online meetings. If we wish to record online meetings, we will inform you of this in advance and, where necessary, ask for your consent. The fact that the meeting is being recorded will also be displayed in the Zoom app.
If necessary for the purposes of recording the results of an online meeting, we will log the chat content. However, this will not usually be the case.
In the case of webinars, we may also process questions asked by webinar participants for the purposes of recording and following up on webinars.
If you are registered as a user with Zoom, reports on online meetings (meeting metadata, telephone dial-in data, questions and answers in webinars, survey function in webinars) may be stored by Zoom for up to one month.
Automated decision-making within the meaning of Article 22 GDPR is not used.
Insofar as personal data of employees of the Studierendenwerk Hamburg AöR is processed, § 26 BDSG (Federal Data Protection Act) forms the legal basis for data processing. If, in connection with the use of ‘Zoom’, personal data is not necessary for the establishment, implementation or termination of the employment relationship, but is nevertheless an essential component of the use of “Zoom”, Art. 6 (1) lit. f) GDPR is the legal basis for data processing. In these cases, our interest lies in the effective implementation of ‘online meetings’.
Otherwise, the legal basis for data processing when conducting online meetings is Art. 6 (1) (b) GDPR, insofar as the meetings are conducted within the framework of contractual relationships.
If no contractual relationship exists, the legal basis is Art. 6 (1) lit. f) GDPR. Here, too, our interest lies in the effective implementation of online meetings.
Personal data processed in connection with participation in online meetings will not be disclosed to third parties unless it is specifically intended for disclosure. Please note that, as with face-to-face meetings, content from online meetings is often used to communicate information to customers, interested parties or third parties and is therefore intended for disclosure.
Other recipients: The provider of Zoom necessarily obtains knowledge of the above-mentioned data to the extent provided for in our data processing agreement with Zoom.
Zoom is a service provided by a US-based provider. This means that personal data is also processed in a third country. We have concluded a data processing agreement with the provider of Zoom that complies with the requirements of Article 28 of the GDPR.
An adequate level of data protection is guaranteed, on the one hand, by the conclusion of the so-called EU standard contractual clauses. As a supplementary protective measure, we have also configured Zoom in such a way that only data centres in the EU are used for conducting ‘online meetings’.
We have appointed a data protection officer.
Any data subject may contact datenschutz@studierendenwerk-hamburg.de at any time with any questions or suggestions regarding data protection.
The data protection officer appointed is:
Gabriele Paulsen - glp consulting
datenschutz@studierendenwerk-hamburg.de
You have the right to obtain information about your personal data. You can contact us at any time to request this information.
If your request for information is not made in writing, we ask for your understanding that we may require proof from you that you are the person you claim to be.
Furthermore, you have the right to correction or deletion or to restriction of processing, insofar as you are entitled to this by law.
Finally, you have the right to object to processing within the scope of the law.
A right to data portability also exists within the framework of data protection regulations.
We delete personal data as a matter of principle when there is no longer any need for further storage. A need may exist in particular if the data is still required to fulfil contractual services, to check and grant or defend warranty and, if applicable, guarantee claims. In the case of statutory retention obligations, deletion will only be considered after the respective retention obligation has expired.
We would like to inform you below about the processing of your personal data in connection with booking an appointment.
The responsible party in terms of data protection law is
Studierendenwerk Hamburg AöR
Von-Melle-Park 2
20146 Hamburg
Telephone: +49 (40) 41902 - 0
Email: datenschutz@stwhh.de
Further information about our company and contact details can be found in the legal notice on our website: www.stwhh.de
We process the data that you have sent us in connection with your appointment entry: Name, first name, email address and telephone number for queries.
The legal basis for the processing of your personal data in this appointment booking procedure is primarily GDPR Art. 6 (1) (a), (e) and (f). According to this, the processing of data is permissible because it is carried out with consent and is necessary to safeguard the legitimate interests of the controller.
If the data is required for legal purposes after the appointment has been booked, data processing may be carried out on the basis of the requirements of Art. 6 GDPR, in particular to safeguard legitimate interests pursuant to Art. 6(1)(f) GDPR. Our interest then lies in asserting or defending claims.
Data relating to appointments is automatically deleted after the appointment has taken place.
Your appointment data will be processed and stored exclusively by our company.
Within the company, only those persons who need your data for the proper preparation of appointments have access to it.
The data is processed exclusively in data centres in the Federal Republic of Germany.
You have the right to obtain information about the personal data we process about you.
Requests for information must be submitted in writing. Informal requests for information can only be processed if you have previously provided conclusive proof of your identity. Furthermore, you have the right to correction or deletion or to restriction of processing, insofar as you are legally entitled to do so.
In addition, you have the right to object to processing within the framework of the legal requirements. The same applies to the right to data portability.
We have appointed a data protection officer for our organisation:
The data protection officer appointed is:
Gabriele Paulsen - glp consulting
datenschutz@studierendenwerk-hamburg.de
