Our Counselling services: STW Hamburg

We advise you on all aspects of student financing.

Counselling Centre for Study Financing – BeSt

We advise you on all aspects of student housing.

Counselling Centre Accommodation – BeWo

We advise you on social, personal and economic issues.

Counselling Centre for Social & International Affairs – BeSI

We support international students in solving social, personal and economic problems.

Counselling for international students

We advise and assist students with disabilities in obtaining specific benefits and compensation arrangements.

Counselling for students with disabilities

Already well informed about financial matters before the birth of the child.

Counselling for students with child

Our references to external specialist advice centers

External counselling services

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News
News from the counselling

Counselling

22.06.2023
Counselling

Open office hours in the counselling centres

Personal counselling without appointment on Mondays, Tuesdays and Thursdays

Counselling

10.11.2022
Counselling

Energy crisis: relief, social legal claims, advice

We will gladly advise you!

To News-Overview

Counselling

22.06.2023
Counselling

Open office hours in the counselling centres

Personal counselling without appointment on Mondays, Tuesdays and Thursdays

Counselling

10.11.2022
Counselling

Energy crisis: relief, social legal claims, advice

We will gladly advise you!

To News-Overview

At what times can I get advice?

You can find the accessibility and opening hours on the respective pages of our counseling centers:

On which topics can I get advice?

In our Counselling Centre for study financing – BeSt, we advise you on all questions regarding student financing (e.g. BAföG, scholarships, student credits or loans).

The Counselling Centre Accommodation – BeWo answers your questions about student housing in Hamburg.

In the Counselling Centre for Social & International Affairs – BeSI, our experts are available to provide you with advice and assistance on topics such as studying with a child/family and studying with a chronic illness/disability, and are the first point of contact for students from abroad.

Can I also get advice over the phone?

Sure! Our counselling can also take place by phone, you can find the contact details and availability here.

How much does the consultation cost?

Counselling is free of charge for prospective students and students who are enrolled at one of the Hamburg universities we serve.

Do I need an appointment to get a counselling?

At the Counselling Centre for study financing – BeSt. you can be advised by us by telephone during office hours.

There are no fixed appointments at the Counselling Centre Accommodation – BeWo, just come by during office hours. If your concerns are more extensive, you are welcome to call in advance so that the colleagues can prepare. If you want to find out about waiting times for a place to live, it is helpful if you have already registered with us in advance via the online application.

Our Counselling Centre for Social & International Affairs – BeSI will advise you without an appointment during personal and telephone office hours or with an appointment outside office hours.

How is my data protected during counselling?

The secure handling and protection of your data is our top priority. Our work is also subject to a comprehensive confidentiality obligation, compliance with which is a matter of course for us. Should an exchange with third parties be necessary or useful, we will in any case obtain your consent to share the data beforehand.

At the Counselling Centre for Social & International Affairs – BeSI and the Counselling Centre for study financing – BeSt, you can also receive anonymous counseling. Simply inform our advisors of this at the beginning of the conversation.