Semesterticket refund

Is that possible?

You are unable to use public transportation due to an illness lasting more than three months during the semester for which you are applying.
Note: UHH students with a severe disability can apply for a semester ticket exemption directly via STiNE using a token. 
For more information, see:  Befreiung vom Semesterticket/Rückerstattung : Campus-Center : Universität Hamburg (uni-hamburg.de)
HAW students with a severe disability who have a token should submit their application by email to: sts@haw-hamburg.de
For more information, please visit https://www.haw-hamburg.de/ticket/ 
All other students from the listed universities should apply to us for a refund.

You are not eligible to use the HVV because you will be spending more than three months outside the HVV area during the semester of application for study-related reasons (e.g., internship, writing a bachelor's thesis, or studying abroad).

Note: UHH students can apply for exemption from the semester ticket directly via STiNE if they are studying or doing an internship abroad.

For more information, see: Befreiung vom Semesterticket/Rückerstattung : Campus-Center : Universität Hamburg (uni-hamburg.de).

HAW students should submit their application for exemption due to studying or interning abroad by email to: sts@haw-hamburg.de.

For more information, see https://www.haw-hamburg.de/ticket/.

All other students from the listed universities should apply for a refund from us.

In case of spatial reasons, you live outside the HVV area and travel to your place of study by Deutsche Bahn or comparable public transport and do not use the HVV additionally for a fee. However, it is also possible that you live so close to your place of study (up to 2 km from your home) that you travel on foot or by bicycle and do not use the HVV. Or you live within the HVV fringe area and would demonstrably need more than two hours to get from your home to your place of study.

A refund on social grounds is to be recognized above all if you can credibly show that you have laid out your entire financial planning without travel costs because the journey to the place of study is made by bicycle or on foot, although the distance is more than 2 km each way. A claim for refund is to be recognized in these cases if you receive benefits according to the Federal Training Assistance Act (BAföG), current assistance for living expenses according to the 12th Book of the Social Code (SGB XII) or benefits to secure living expenses according to SGB II (unemployment benefit II) or if the financial means available to you (income, assets, alimony payments, etc.) after deduction of housing costs (warm rent plus energy costs), child allowances according to §23(1) sentence 1 no. 3 BAföG and health and nursing care insurance are below the standard social welfare rate for single persons and heads of household in Hamburg. In particularly justified cases of hardship, exceptions may be permitted after consultation with the ASten.